Dispatch
  • In-Stock orders are processed and dispatched within 24 hours.
  • We dispatch orders daily from Monday to Friday 9am to 3pm Australian Eastern Standard Time (AEST). If you have ordered an item that is out of stock, we will contact you immediately to advise the expected dispatch time frame.
Shipping & Delivery
  • We use Australia Post and International Courier to ship our orders. 
  • Shipping Notification and Tracking Number for your order will be provided on email once your order has been dispatched.
  • Please note that estimated delivery times will vary upon shipping method chosen. For the latest information please refer to:
    Domestic (Delivery within Australia)
    https://auspost.com.au/service-updates/domestic-delivery-times
    International (Delivery outside Australia)
    https://auspost.com.au/service-updates/international-delivery-times
  • For all International Express and Courier shipping, please be aware possible delivery delays may occur due to COVID-19.
  • For all International Courier shipping is DDU (Delivered Duty Unpaid), any duties, import taxes and additional fees due are paid by you (the receiver) on delivery.
Packaging
  • All items will be packaged in a heavy duty shipping box with packaging labels for additional safe handling and protection during shipping & delivery.
Shipping Contact - Nicole Birdsall
Shipping Liability

Ownership of orders transfers to you "the buyer" upon dispatch from OJ Props International. OJ Props International is not responsible for lost, held, or damaged packages. OJ Props International is not responsible for mis-delivery errors via carrier, or incorrect shipping information. Shipping is a service you purchase from Australia Post and International Courier along with your order from us, so any shipping issues must be handled by either Australia Post or International Courier.